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General Information
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Overview

Personal Information

Author:
Vandy

Did you do a river cruise before:
No

Number of previous cruises:
0

Summary:
This was our first cruise but I fear that no other cruise could possibly measure up to it. We had an amazing time and it absolutely surpassed our expectations. The sights, the included tours, the food, the accommodations and of course the crew, everything was better than we had hoped. They didn't nickel and dime us with crazy add-ons once we were on board and you didn't feel like just a number. Go


General Questions

Why did you select this particular cruise itinerary?
Fit our budget and time frame. It was also with the current so the boat noise was minimal.

Why did you select this particular cruise line?
Advertising and price - the were running a great feature.

Did you book with or without airfare?
0

How would you rate the service provided by the cruise line from the day you booked until the cruise started?
9

How would you describe the service provided by the cruise line from the day you booked until the cruise started?
We received communication all along the way. The only thing tricky was that we felt that we were forced to buy the insurance from the cruise line when we could have bought it much cheaper from our travel agent.

How would you rate the service provided by the cruise line from your disembarkation until you where back home?
9

How would you describe the service provided by the cruise line from your disembarkation until you where back home?
They covered everything and kept you informed. The daily briefings were a little dry but the information was there.

How would you rate the quality of your cruise director / program manager(s) during the cruise?
9

How would you describe the quality of your cruise director / program manager(s) during the cruise?
Ria and Arimani were outstanding. Full of energy, information and compassion - the gave it a personal touch.

Did you experience any problems during the cruise?
Ship Issues

How did your cruise line handle the crisis management?
2

How did your cruise line handle the crisis management?
We had three instances on the ship were the toilets did not work. This was caused by a clog from a passenger so you can't blame the ship for that but there wasn't much of a plan to fix it. We had to wait till we docked and those on that level had to use the main lobby toilet until they were fixed - that's very inconvenient for using the bathroom in the middle of the night.

How often was your ship double docked to another?
0


Viking Sun Ship Rating

Ship Tech: Please rate the ships cabins, elevator and all other technical installations.
8

Ship Tech: Please describe the ships cabins, elevator and all other technical installations.
Great cabins. Plenty of room and outlets. No clock though. No elevators either but those needing an elevator would not have been able to enjoy the tours because there was a lot of walking and stairs I. The castles and villages.

Ship Equipment: Please rate the other rooms and and their equipment on board.
7

Ship Equipment: Please describe the other rooms and their equipment on board.
A little dated but functional and adequate.

Ship Service: Please rate the on board service.
9

Ship Service: Please describe the on board service.
Great staff. Enjoyed the service at the dinners but especially Ivan, Krista and the musician Chris in the lounge - they made the trip special for us - never wanted or waited for anything and they treated us like family. Renita kept the room perfect and always added some cheer to our day with a little surprise in our room - we wanted to take the four of them home with us. Lastly, we ran into sailor Tom (soon to be captain) and really enjoyed talking to him about the boat, the river and the region. Tom is an incredibly bright and hardworking young man and a real pleasure to spend time with.

Ship Food: Please rate the food, restaurant, restaurant service and cuisine while on board.
10

Ship Food: Please describe the food, restaurant, restaurant service and cuisine while on board.<
The house wine was plentiful but it wasn't that good - considering the wine region that we were touring in. The food was great and so much better served and prepared than on the large cruise ships. Kudos to the chief and his staff for having such a good balance of local and international fare along with favorites for the less adventurous eaters. We learned a lot about the culture through the menu.


General thoughts
This would be the field for any general comments on the itinerary, the countries or the season of the year your cruise took place.
-

Day 1: City Basel

How would you rate the city?
1

Tags for this City:
-

In case you had a tour, how would you rate the quality of your tour guide?
-

Tour Type
-

Please describe the city and your activity:
We didn't arrive I time to take the tour which was a real shame because the boat was docked at the industrial side of town and was not near or within walking distance of anything at all. We did not get to enjoy the city at all.


Day 2: City Breisach

How would you rate the city?
8

Tags for this City:
Medieval History   Religion   World War 2   

In case you had a tour, how would you rate the quality of your tour guide?
-

Tour Type
-

Please describe the city and your activity:
We toured the city on our own after dinner and really enjoyed the routes the maps provided and the safety of HHS city. Lots of shops were closed though due to the tourist season not being in full swing yet.


Day 2: City Black Forest

How would you rate the city?
8

Tags for this City:
Photo Opportunities   Religion   Baroque   

In case you had a tour, how would you rate the quality of your tour guide?
8

Tour Type
Combined Drive & Walk

Please describe the city and your activity:
Lots of time on the bus but lots to see too. Great tour of the region, the religion and the livelihood of the people. Also got to enjoy some food and schnapps at the clock shop. Great tour.


Day 2: City Colmar

How would you rate the city?
8

Tags for this City:
World War 2   Agriculture   

In case you had a tour, how would you rate the quality of your tour guide?
8

Tour Type
Combined Drive & Walk

Please describe the city and your activity:
Enjoyed the main tour and took the optional WW2 tour as well. Both very informative and showed a lot of the area: housing, grape crops, countryside and commerce.


Day 3: City Kehl

How would you rate the city?
1

Tags for this City:
-

In case you had a tour, how would you rate the quality of your tour guide?
-

Tour Type
-

Please describe the city and your activity:
Docked too far away from anything worth seeing.


Day 3: City Strasbourg

How would you rate the city?
9

Tags for this City:
Medieval History   Photo Opportunities   Religion   

In case you had a tour, how would you rate the quality of your tour guide?
9

Tour Type
Combined Drive & Walk

Please describe the city and your activity:
Perhaps the best city on the trip - takes you to another place in time. Absolutely beautiful buildings, canals, shops, homes and cathedrals. The market squares and architecture are stunning. Take an extra memory card for the camera because every were you look is another great picture.


Day 4: City Mannheim

How would you rate the city?
-

Tags for this City:
19th Century   

In case you had a tour, how would you rate the quality of your tour guide?
8

Tour Type
Combined Drive & Walk

Please describe the city and your activity:
We took the optional Mercedes Benz tour. Great tour but they should have told us a few things up front: no photos, lots of steps and no free samples. It was amazing and a little creepy even to see how advanced the technology is.


Day 4: City Heidelberg

How would you rate the city?
9

Tags for this City:
Ancient History   Medieval History   Photo Opportunities   

In case you had a tour, how would you rate the quality of your tour guide?
6

Tour Type
Combined Drive & Walk

Please describe the city and your activity:
Great tour, great castle, great town but an okay guide. It was great having the free time to explore the city.


Day 4: City Rüdesheim

How would you rate the city?
5

Tags for this City:
19th Century   

In case you had a tour, how would you rate the quality of your tour guide?
-

Tour Type
-

Please describe the city and your activity:
Explored the city on our own. Was very disappointed by how many shops were closed and how "touristy" the food was. Great atmospheres to lure you in but little substance once you were their.


Day 5: City Rhine Gorge

How would you rate the city?
9

Tags for this City:
Photo Opportunities   

In case you had a tour, how would you rate the quality of your tour guide?
-

Tour Type
-

Please describe the city and your activity:
We had amazing weather which made for some great pictures of all the castles, vineyards and countrysides that we floated past m


Day 5: City Braubach

How would you rate the city?
-

Tags for this City:
-

In case you had a tour, how would you rate the quality of your tour guide?
-

Tour Type
-

Please describe the city and your activity:
-


Day 5: City Marksburg

How would you rate the city?
9

Tags for this City:
Medieval History   Military History   Photo Opportunities   

In case you had a tour, how would you rate the quality of your tour guide?
8

Tour Type
Combined Drive & Walk

Please describe the city and your activity:
The best glimpse into this time that you will ever have. The castle was restored to give you a slice of medieval life. The tour was a pretty tough trek but we we're warned up front.


Day 5: City Koblenz

How would you rate the city?
8

Tags for this City:
19th Century   Renaissance   

In case you had a tour, how would you rate the quality of your tour guide?
8

Tour Type
Walking Tour

Please describe the city and your activity:
This was a great city to walk around in and plenty of things to photograph.


Day 6: City Cologne

How would you rate the city?
5

Tags for this City:
19th Century   

In case you had a tour, how would you rate the quality of your tour guide?
5

Tour Type
Combined Drive & Walk

Please describe the city and your activity:
Not really a fan of cologne. Seemed way to modern compared to the other cities on our trip.


Day 7: City Kinderdijk

How would you rate the city?
9

Tags for this City:
Photo Opportunities   

In case you had a tour, how would you rate the quality of your tour guide?
8

Tour Type
Walking Tour

Please describe the city and your activity:
Great spot to dock and a short walk to several windmills. Something you've only seen in books brought or life.


Day 8: City Amsterdam

How would you rate the city?
7

Tags for this City:
Meet the Locals   Art   Photo Opportunities   

In case you had a tour, how would you rate the quality of your tour guide?
-

Tour Type
-

Please describe the city and your activity:
We spent an extra day in Amsterdam on our own. We enjoyed the museums, the canals, the architecture and the food. An amazing city with a fun seedy side. Watch out for the bikes.